Billing basics

Follow the credit.
Understand the cost.

A simple way to read the numbers in a community solar subscription.

A solar credit can make a utility statement look smaller. To judge the overall result, put the subscription payment beside it. Start with these three questions.

1. What value reached the utility account?

Find the credit amount and the period it covers. A project’s electricity production and the utility’s processing schedule may not line up neatly with the month printed on a subscription invoice. Keep both records.

2. What did the subscription cost?

Check the agreement’s pricing formula. A percentage discount on credits is one possible model, but it is not the only one. Include administrative fees or other applicable charges when comparing the amounts.

An example, not an offer

$100 of applied credit − $90 subscription payment = $10 before other fees. If an additional $3 fee applied in this hypothetical example, the difference would be $7.

3. Are you comparing the same period?

One low bill is not the whole picture. Ask the provider how to reconcile credits and charges across months, what happens to unused credits and whether there is a lag between production and billing.

Build a simple record.

Keep four columns: credit period, credit applied, subscription charge and other fees. Save the statements that support each entry. If something is unclear, ask for a written breakdown rather than guessing.

The question that matters most.

“After every required payment, what benefit should I expect, and what could change it?” A useful answer should refer to the specific project and agreement.

Further reading: Perch: how it works Nexamp: billing explanation U.S. Treasury: before you sign
These resources describe specific programs or general educational guidance. They do not establish Pinnacle Solar availability or affiliation.

Start with the right questions.

Understand your utility, the project and the terms before you subscribe.

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Call Pinnacle Solar with your questions.

Call our team+1 888 867 2236
Call our team+1 888 867 2236Explore eligibility