How it works

A shared project.
A personal possibility.

Community solar connects eligible electricity customers with the benefits of a solar project beyond their own roof.

From sunshine to bill credits

The energy goes to the grid.

Your share is reflected on your bill.

Solar panels at an off-site project generate electricity. In a subscription model, your allocated portion can create utility bill credits. You pay for the subscription under the project’s terms.

Your utility keeps delivering electricity through the existing grid. A subscription does not run a dedicated line from the project to your home.

Further reading: U.S. Department of Energy NYSERDA: how it works
These resources describe specific programs or general educational guidance. They do not establish Pinnacle Solar availability or affiliation.
Shared solar project
Electricity grid
Your allocated share
Utility bill credit

Simplified illustration of a typical subscription program.

The journey

Four steps.
No guesswork.

Start with eligibility. Take time with the agreement. Understand what happens next.

  1. Check the basics.

    Identify your service ZIP code, electric delivery utility and account type. Confirm a project can serve that account.

  2. Review a specific offer.

    Compare the discount or price formula, all fees, billing method, term, cancellation rules and expected activation date.

  3. Enroll through an approved process.

    An actual provider may need account information, usage history and a signed agreement. Requirements differ. This website does not collect those documents.

  4. Track credits and payments.

    Once active, check that the allocation and bills match your agreement. Save your statements and know whom to contact with questions.

A few things stay familiar.

Your utility connection

Your electric utility continues delivering service. Report outages to your utility through its normal channels.

Your property

An off-site subscription does not require rooftop panels, a site visit or a home installation as part of that model.

Your decision

Enrollment is a separate agreement. Read it carefully, including what happens if you move or want to cancel.

Further reading: NYSERDA: Solar for All FAQ NYSERDA: choosing a project
These resources describe specific programs or general educational guidance. They do not establish Pinnacle Solar availability or affiliation.
Know who does what

One subscription.
Several different roles.

A clear handoff identifies the people responsible for your project, agreement, credits and service.

01

Project owner / operator

Develops or operates the solar facility and is responsible for producing electricity under the project’s arrangements.

02

Subscription manager

May handle enrollment, allocation, subscriber billing and support. This can be different from the project owner.

03

Your electric utility

Delivers your electricity and processes applicable bill credits. Continue using its official channels for outages and utility-account issues.

04

Acquisition or referral partner

May introduce a customer to an approved program. An introduction does not itself mean the customer has enrolled or that the referrer owns the project.

Ask for the names behind the roles.

Before sharing account information, confirm which organization is requesting it, what it will do with it and which company will appear on your agreement.

Further reading: U.S. Department of Energy U.S. Treasury: before you sign
These resources describe specific programs or general educational guidance. They do not establish Pinnacle Solar availability or affiliation.
Timing matters

Signing up and starting
are different milestones.

Get an estimate tied to the actual project, rather than assuming the next utility bill will include a credit.

1

Application reviewed

The provider checks the account and required information.

2

Allocation accepted

A place in an eligible project must be confirmed. A waitlist is different from an allocation.

3

Project operating

A project still in development needs to be completed and connected before producing eligible electricity.

4

Credits processed

The utility’s billing process determines when credits appear. Reconcile them with subscription charges.

Further reading: Nexamp: billing explanation NYSERDA: choosing a project
These resources describe specific programs or general educational guidance. They do not establish Pinnacle Solar availability or affiliation.

Make the numbers make sense.

See how credits and subscription charges fit together.

Explore billing
Prefer to talk it through?

Call Pinnacle Solar with your questions.

Call our team+1 888 867 2236
Call our team+1 888 867 2236Explore eligibility