Understanding your bill

Find the details
that actually matter.

Your electric bill can help explain eligibility and the numbers. You do not need to upload it to this website.

Bill layouts differ by utility, but a few parts are useful when considering a community solar subscription. Keep the account number private while you do an initial comparison.

The service location

Find where electricity is delivered. This can differ from the mailing address. Eligibility relates to the service location, utility and program, rather than the place where you receive mail.

The delivery utility and supplier

Some markets separate electricity supply from delivery. Look for the company responsible for the local delivery account. If another supplier appears, ask a prospective provider which company and account details determine community solar compatibility.

Usage and the billing period

Electricity use is commonly shown in kilowatt-hours. A provider may use historical usage to size an allocation, rather than relying on one unusually high or low month. Ask how changes in consumption affect the proposed share.

Credits, charges and amount due

A credit is not the same thing as a cash payment from the provider. Locate the relevant credit line, the period it covers and the remaining amount due. If there is a separate subscription invoice, compare both records.

Protect the sensitive parts.

Before sharing a real bill, verify the receiving provider, purpose and secure upload process. A preliminary conversation usually should not require you to send passwords, payment details or unrelated personal information.

A useful first-step checklist

  • Service ZIP and delivery utility.
  • Residential or commercial account type.
  • Whether the account is in your name.
  • Any existing solar credits or subscription.
  • Questions about the bill that need clarification.

A phone conversation can help frame your questions, but the actual provider must confirm eligibility and explain any required account access. Verify the receiving organization and data-sharing terms before sending documents.

Further reading: NYSERDA: choosing a project U.S. Treasury: before you sign Perch: how it works
These resources describe specific programs or general educational guidance. They do not establish Pinnacle Solar availability or affiliation.

Start with the right questions.

Understand your utility, the project and the terms before you subscribe.

Explore eligibility
Prefer to talk it through?

Call Pinnacle Solar with your questions.

Call our team+1 888 867 2236
Call our team+1 888 867 2236Explore eligibility